Nurse- Navigator

If you battle an illness or facing a challenging health situation you may choose to have a Nurse Navigator as your health guide. In essence, a Nurse Navigator conducts and manages your journey through the healthcare system environment and helps you to overcome barriers to optimal care.

Fragmentation and complexity of healthcare can also present challenges for those who’s family is long distance. It can add to existing anxiety, fear, despair and confusion during their loved one’s disease trajectory. Nurse Navigator manages your case and liaise with all members of health care team and family.

The navigation in the medical system requires extensive knowledge, specialized skills, and good clinical judgment, which can improve the outcomes of the illness and subside the burden on primary caregivers.

I will recognize and address numerous complications that may occur during and after treatment by creating and implementing holistic care plan and ensuring all necessary services are in place and running, facilitate patient follow up in order to improve continuity of care and streamline the intervention process.

As your Nurse Navigator, I will use my medical professional knowledge, clinical expertise and training to guide you and your family members in making informed decisions.

What I will do for you:

  • Review your current case to assess your needs and identify goals of care.
  • Use the nursing process and is a clinical judgment about individual, family, or community experiences/responses to actual or potential health problems/life processes.
  • Collaborate with a multidisciplinary medical team including physicians, medical specialists, and caregivers to allow for timely screening, diagnosis, treatment, and increased supportive care.
  • Coordinate proving direct nursing care: parenteral feed, urinal catheter changes, injections and intravenous therapy, diabetes management, etc.
  • Communicate with physicians about the potential for referrals to specialists if needed, advocate and arrange appointments in a timely manner.
  • Provide resources and assistance with accessing clinical and supportive care services (community or facility resources).
  • Serve as your patient family advocate with respect to your right to privacy by protecting confidential information.
  • Facilitate the development of a patient-specific holistic care and teaching plan, implement and evaluate.
  • Educate patient and families regarding planned procedures, medications and treatments.
  • Advocate for you during hospitalizations or nursing home stays, to ensure the established guidelines of the facility is followed and no unanticipated outcome in the patient’s care which results in patient harm is done.

What I don’t do:

  • Make decisions for you or forth you to change your beliefs.
  • Make a medical diagnosis (a medical diagnosis identifies a disorder, a nursing diagnosis identifies problems that result from that disorder).
  • Determine fault or legal liability. I’ll refer you to a legal aid appropriate if needed.
  • Provide financial management service. If you don’t have a family manager or a friend who you would like to play that role, speak to your financial institution.

Systems navigation provided by individuals or teams is emerging as a systemic strategy to reduce barriers to care; however, it is still in the very beginning stages. I offer such service as a part of the holistic approach to care.